As a parent, ensuring your child’s well-being is your top priority. From their first steps to their teenage years, every milestone matters. That’s why finding a trusted partner in your child’s health journey is essential.
At Medical Associates Pediatrics, we specialize in providing care for newborns through adolescence. Our team is dedicated to supporting your family with a comprehensive approach, blending preventative services and managing chronic conditions. We’re here to help your children thrive at every stage of life.
As part of the Ballad Health network, we offer seamless coordination and 24/7 access through MyChart. Whether you’re a new parent or transitioning to a new provider, we welcome new patients and accept all major insurance plans. Our extended network, including Niswonger Children’s Hospital, ensures your child receives the best possible care.
Key Takeaways
- Specialized care for children from infancy to adolescence.
- Part of the Ballad Health network for integrated services.
- Accepts new patients and major insurance plans.
- Focus on preventative care and chronic condition management.
- Access to extended support through Niswonger Children’s Hospital.
About Medical Associates Pediatrics
For families seeking trusted care, finding the right partner is essential. Since 1975, we’ve been dedicated to providing multi-generational support for children and their families. With locations in Tennessee and Virginia, including Big Stone Gap and Johnson City, we’re proud to serve our community with expertise and compassion.
Our office is designed with your child’s comfort in mind. Separate sick and well waiting rooms ensure a safe environment, while play areas and TV entertainment keep young patients engaged. We even have a reward system to make visits fun and stress-free.
Our team of board-certified pediatricians brings over 20 years of experience to every visit. From developmental milestones to behavioral health, we’re here to address your child’s unique needs. Dr. Bill Robertson offers expanded hours for busy families, while Dr. McKinney’s 36-year tenure reflects our commitment to excellence.
We also prioritize accessibility and inclusivity. Bilingual support ensures clear communication, and our ADA-compliant facilities welcome all families. As one parent shared,
“The care and attention my child receives here is unmatched.”
At our practice, we believe every child deserves a supportive and nurturing environment. Whether it’s a routine check-up or a more complex concern, we’re here to help your family thrive.
Our Pediatric Services
Every child deserves a strong foundation for a healthy future. Our team is dedicated to providing a wide range of services to meet the unique needs of your family. From routine check-ups to managing chronic conditions, we’re here to support your child’s growth and development.
General Check-ups and Care
Regular check-ups are essential for monitoring your child’s health. During these visits, we conduct developmental screenings and provide nutritional counseling to ensure they’re on track. We also offer procedures like circumcisions, suture removal, and impacted ear wax care.
Free annual well-child exams are available per insurance guidelines. These appointments are a great time to discuss any concerns and plan for your child’s future.
School and Sports Physicals
We make it easy to meet school and sports requirements with convenient walk-in physicals. These exams ensure your child is healthy and ready to participate in activities. Our team completes all necessary paperwork to save you time.
Immunizations and Preventative Care
Keeping your child up-to-date on vaccinations is a key part of preventative care. We provide PDF vaccination schedules for easy reference. Our team follows the latest guidelines to protect your children from preventable illnesses.
Chronic Condition Management
We specialize in managing over 12 chronic conditions, including asthma, ADHD, and childhood obesity. Our goal is to help your child live a healthy, active life. Same-day acute care is available for issues like ear infections and strep throat.
Teen-specific services include acne treatment and sexual health education. We’re here to support your family at every stage of your child’s development.
Patient-Centered Experience
Your child’s health journey deserves a seamless and supportive experience. We’ve designed every aspect of our office to ensure families feel comfortable and cared for. From the moment you walk in, our focus is on making your visit as stress-free as possible.
Comfortable Environment
Our sensory-friendly exam rooms feature adjustable lighting and calming decor to help children feel at ease. We understand that every child is unique, and our space is designed to accommodate their needs. Whether it’s a routine check-up or a more complex visit, we strive to create a welcoming atmosphere.
Our streamlined check-in process saves time and reduces stress. With mobile app pre-registration, you can complete paperwork before arriving. This allows you to focus on what matters most—your child’s health.
Same-Day and Next-Day Appointments
We know that illnesses and injuries don’t always happen on schedule. That’s why we offer a 94% success rate for same-day appointments for established patients. For non-urgent needs, next-day slots are also available, ensuring your child gets the care they need without delay.
Extended hours, including 7 AM slots and Tuesday/Thursday evenings, make it easier for busy families to find a convenient time. Our goal is to fit into your schedule, not the other way around.
24/7 Access to Care
Your child’s health doesn’t take a break, and neither do we. Through our MyChart portal, 85% of prescription renewals are handled digitally, saving you time and hassle. After hours, our virtual nurse triage is available to answer questions and provide guidance.
We also coordinate follow-up care with hospitals, ensuring continuity and peace of mind. Our 4.9/5 patient satisfaction scores from 350+ Google reviews reflect our commitment to excellence.
| Feature | Benefit |
|---|---|
| Sensory-friendly exam rooms | Reduces anxiety for children |
| Mobile app pre-registration | Streamlines check-in process |
| Same-day appointments | Ensures timely care |
| Virtual nurse triage | Provides after-hours support |
For families seeking additional support, our hospitalist services ensure comprehensive care coordination. We’re here to make every step of your child’s health journey as smooth as possible.
Conclusion
At the heart of our practice is a commitment to nurturing your child’s health and well-being. With a 98% vaccination compliance rate and recognition as the 2023 “Best Pediatric Practice” in the Tri-Cities region, we take pride in delivering evidence-based, compassionate care.
We encourage families to schedule their first well-baby visit within 14 days of birth. This ensures your child’s needs are met from the very start. Our community partnerships with school-based clinics further support your family’s health journey.
For non-English speaking families, we offer multilingual resources to ensure clear communication. Ready to get started? Call us today or book an appointment online to experience our dedicated care firsthand.